FAQ

How can I contact you?

We’re always happy to help! If you have any questions or need assistance, feel free to reach out.

Opening Hours:

Monday to Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

📧 Email: mouncefmoufdi5@gmail.com

How do I return a product if I don’t like it?

Your satisfaction is our priority. At Selvanta, we offer a 30-day return policy. Simply email us, and we’ll guide you through the return process.

What materials are used in Selvanta products?

All Selvanta items are crafted using high-quality materials, designed for comfort, durability, and timeless style.

My tracking number isn’t working

Please use the tracking link provided in your confirmation email to follow your parcel in real time. If the tracking seems delayed or doesn’t work, contact us — we’ll sort it out quickly.

Is customer support available if I have questions?

Absolutely! Our support team is available 24/7 to assist you with any concerns or inquiries.

📧 Email: mouncefmoufdi5@gmail.com

Can I exchange or return a product?

Yes, you can exchange or return any item within 30 days of receiving it. Just get in touch and we’ll explain the process.

What payment methods do you accept?

For fast and secure checkout, we accept:

💳 Visa, Mastercard, American Express, Union Pay, Diners Club, Discover, Maestro

📱 Apple Pay, Google Pay, Shop Pay